Road/Lane Closure Application

User guide (contractor)

1. Account


1.1 Create an Account

From the Home screen click on the “Create an account” tile:

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Now enter the email address you wish to use when logging into your account and click “Request verification code”:

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Next, you’ll receive an email containing a verification code, enter it in the textbox provided and click “Enter verification code”:

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You now have to create a password. You’ll use the password you create along with a unique verification code to log in.

Password Requirements

  • Must have at least 6 characters
  • Must have at least one non letter or digit character (special character)
  • Must have at least one digit ('0-9')
  • Must have at least one lowercase ('a-z')
  • Must have at least one uppercase ('A-Z')

Enter your password in the textbox shown below and click “Register”:

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1.2 Login

From the Home screen click the “Sign in” tile:

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Or use the “Sign in” link to the left of the navigation bar at the top of the screen to log in, and out:

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Next, enter the email address you used for creating your account and click “Request verification code”:

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You will receive an email containing a verification code. Enter the code in the text box below and click “Enter verification code”:

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Now, enter the password you chose when creating your account and click “Log in”:

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1.3 Forgot Password

If at any point you forget your password you can reset it yourself by clicking the “Forgotten your password” tile, found on the Home screen and the Login screen:

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Enter the email address you use for logging into your account then click “Request verification code”:

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You will receive an email containing a verification code. Enter the code in the text box below and click “Enter verification code”:

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Now, enter a new password for use when logging into your account:

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NOTE: The same password requirements apply.


2. Welcome


The Welcome screen is the first you’ll see once logged in:

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Clicking the “Go to applications” tile will take you to the Applications screen where you can view, add and edit applications.

The “Linked Utilities” table at the bottom of the screen shows you which utilities you can view, add and edit applications on behalf of.


NOTE: If you cannot see any Utilities in the dropdown list you will need to contact the Utility themselves and ask them to link the email address you log in with to their Utility account.


3. Applications


This is the Applications screen, from here you can view, add or edit any applications for a selected Utility that you have been linked to:


To view current applications for a particular Utility, select an option from the dropdown list provided. Any Applications will be shown in a table below the dropdown:

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3.1 Create a New Application

To create a new application click the “New Temporary Traffic Regulation” tile:

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This will display the following popup for you:

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This is where you will input the details of the road closure and contractor information etc.


To select where the closure and/or diversion will be on a map click the "Closure/Diversion map selection" tile:

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This will display the following popup for you:

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This is where you select the closure and/or diversion using the map provided.

Throughout the application form you will notice information icons beside certain fields. Hover over them to see some more additional help or advice on what information is needed:

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Once you have finished a step in the process click the “Next” button at the bottom of the popup to continue:

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Once you have finished step 4 in the application process and click the “Next” button your application is automatically saved. This means that you can leave and come back to the application at a later point with all the details still there for you to continue with.


3.2 Template (Save details for reuse)

On Steps 2, 3 and 4 you are given the option to create templates where you can save information that you will use regularly E.G. a Utility or Contractors details:

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NOTE: For the Utility template to work you first have to select the desired Utility in the dropdown list on the form.


Clicking these template tiles will display a separate popup window showing any templates you have saved:

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To enter a new template click the tile at the bottom of the popup.


A form like the one below will display for you to enter the details:

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Enter the required details and click the “Insert” button at the bottom of the forms:

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You will now see your created template in the “Template Details” table.

By clicking the Green “Add to Application” button the details will be automatically populated into the relevant step of the Temporary Traffic Regulations application process.


The Red button on the left of the table will Delete the template.

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The Blue to the right will allow you to Edit it.


3.3 Documents

Step 5 in the process allows you to upload documents in relation to your application:

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Clicking the “Upload Maps and Documents” will display the upload documents popup window for you:

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To upload a document click the “New Supporting Document” tile which will open a form like the one below:

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First select the type of document you are uploading from the options provided.

You can give the document an additional description in the provided textbox if you wish. If not, the document type name will be used as the description of the document.


Then select the document you wish to upload using the choose file, select the file, then click the “Insert” button:

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The document will now show up in your documents table:

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Click the “Next” button to continue back to step 5 of the process where you will also see all the documents you have uploaded for the application.

Clicking the “Back to Step 1” button will return you to Step 1 of the application process.

If you have no further documents to upload, click “Next” to continue to step 6. See Section “Submit an Application for Approval”.


3.4 Edit a Current Application

Up until you Submit an Application for Approval you have the ability to edit it.

If you are able to edit an application the following icon will display in the details column of the table:

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If an application has already been submitted you will not be able to edit and will see the following icon:

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If an application is editable, clicking the “Edit” icon button will display the following for you:

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The 6 tabs along the top of the popup represent the 6 steps in the application process.


To edit the details of the application click the “Edit Application” button at the bottom of the popup and follow the steps through as you would when entering a new application:

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To edit any document uploaded click the “Documents” tab at the top of the popup and again follow the document upload process as you would when entering a new application.

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To edit the details of the maps you have selected click the “Maps” tab at the top of the popup and again follow the maps edit process.

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3.5 Submit an Application for Approval

Submitting the application for Approval is the final step in the process (step 6).

You can get to this point when entering a new application by clicking “Next” on step 5 or by clicking on the “Submit” tab at the top of the “Edit” popup:

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If you are content with your application you can click the “Submit Application” button which will then send your application be reviewed and approved by the Statutory Functions Officer.


NOTE: Once you have submitted your application you will no longer be able to edit it unless it is “Returned for Correction” by the Statutory Functions Officer.


NOTE: As a contractor you need to have a Utility Purchase Order to be able to process applications. If you do not have one contact the relevant Utility who you will be carrying out the work on behalf of.