This website is run by the Northern Ireland Civil Service (NICS) and developed/maintained by Department for Infrastructure (DFI). We want as
many people as possible to be able to use this website. For example that means you should be able to:
- zoom in up to 200% without the text splitting off the screen
- navigate most of the wesite using just a keyboard
- navigate most of the website using speech recognition software
- clearly understand the content and instructions of the website
has advice on making your device easier to use if you have a disability.
We know some parts of this website aren't fully accessible:
- you can't modify the line height or spacing of text
- some tables may not collapse properly depending on the device the page is being viewed upon
If you need further information or assistance in using parts of this website, you can refer to available user manuals and FAQs or contact your line management.
We're always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page or think we're not meeting
the requirements of the accessibility regulations, contact the DFI Information Management branch on 028 9054 0540 (Text relay prefix 18001) or email the
If you are unhappy with the quality of service received, in the first instance, you can
access the complaints procedure here.
Technical information about this website's accessibility
NICS is committed to making its website(s) accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications)(No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.0 AA standard, due to the non-compliances listed below.
Issues with technology
- Some non-tabular content is structured in tables
- It's not possible for users to modify text spacing or line height
How we tested this website
This website was last tested on 13 November 2020. The test was carried out by DFI Digital Services Branch.
We chose to sample those pages which were most commonly used, and most representative of the general functionality and layout of the web
application. The sample pages were tested for code compliance using the AChecker online testing tool and WAVE (Web Accessiblity Evaluation Tool).
The pages also underwent manual testing to ensure they adhered to the four Accessibility principles (Perceivable, Operable, Understandable, Robust).
What we're doing to improve accessibility
The Department is actively engaged in improving the accessibility of its applications. As part of our 'Development Checklist', we require developers to
design software with accessibility compliance built in. In those circumstances where compliance cannot be met, reasons for this should be
documented, along with steps for addressing issues. We also carry out user research to ascertain user requirements and conduct usability
workshopping before launching new applications.
This statement was prepared on 15 September 2020. It was last updated on 16 November 2020